Last Updated: 4th September 2020
“Personal Data” means any information about an individual (or in the case of a third party as authorised by such third party within or outside of Malaysia) from which that person can be identified, which may include, but is not limited to, your name, NRIC number, passport number, contact details, financial and banking account details, occupation, citizenship, information in audio and/or video format (including voice, video recording, closed-circuit television ("CCTV") or security recording), images (including photographs) and location tracking/global positioning system ("GPS") information. It does not include data where the identity has been removed (anonymous data).
We collect your personal data from you or third parties such as our authorised agents, dealers or representatives, your legal representatives, agents, credit reference agencies and/or your employer in any manner in connection with any transaction, arrangements and/or enquiries made with us when you send us completed enquiry, application and/or registration forms via various means, including online and physical hardcopies. Your personal data may also be collected from cookies through the use of our Site.
We collect your personal data from you or third parties such as your employer, authorised agents or credit reference agencies when you perform any transactions or conduct any arrangements with us, including in connection with the supply or proposed supply of products or services, when you send us completed enquiry and/or credit application forms via various means, including online and physical hardcopies. Your personal data may also be collected from cookies through the use of our Site.
Your personal data is collected and further processed by us as required or permitted by law and to give effect to your requested commercial transaction, including the following:
We may collect your Personal Data, for example, when you perform these actions, including but not limited to:
Your Personal Data will be collected from the following sources when you interact with our Sites:
When you leave a comment on our Site, we collect the data shown in the comment form, your IP address and the browser user agent string to help spam detection.
If you upload media to our Site, you should avoid uploading media with embedded location data (EXIF GPS) included. Visitors to the Site may download and extract any location data available from media on the Site.
If you leave us any message through the contact forms on our Site, we will use the information you provided, including but not limited to, your name, email, contact number, company details and website, to use the information provided in the contact forms to further contact you in order to provide the relevant products and/or services.
When you register for an account on our Site, you will have to complete registration and verification processes, which include providing us your Personal Data. You are solely responsible for the security of your login credentials and other account details (“Site Account Details”) on our Site and must not disclose your Site Account Details to anyone. If your Site Account Details have been compromised, you may reset your password via the corresponding Site. Alternatively, you may have your account deactivated by contacting us via the email provided above and we will remove your account on the selected Site for you.
Cookies are text files containing small amounts of information downloaded to your computer or mobile device when you visit our Site. Cookies are then sent back to the originating site on each subsequent visit, or to another site that recognises that cookie. Cookies allow a site to recognise a user’s device. It also helps you navigate pages on a site, it remembers your preferences and generally improves your user experience. Cookies help ensure that the advertisements you see online are more relevant to you and your interests.
Sometimes we use web beacons or other technologies for similar purposes which are possibly included in marketing e-mail messages or our newsletters to determine whether messages have been opened and links clicked on. Web beacons do not place information on your device but may work in conjunction with cookies to monitor site activity.
When you use our Site, you agree that we can place cookies on your device as explained below. To remove existing cookies or block future cookies from your device, you can do so via your browser settings. When you review your browser settings or options, you can identify the cookies by the inclusion of “Plus Studio” in the name.
Remember that blocking or deleting cookies will impact your user experience as parts of the site may no longer work. Unless you modified your browser settings to block cookies, our system will issue cookies as soon you visit our Site, even if you have previously deleted our cookies.
Turning off cookies will also prevent any web beacons from tracking your user activity on our Site. The web beacon will still account for an anonymous visit but your unique information will not be recorded.
Certain articles on this Site may include embedded content including but not limited to videos, audio clips, images and articles. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
When you visit or interact with our Site, we may collect certain information automatically from your device. In some countries, including countries in the European Economic Area, this information may be considered personal information under applicable data protection laws.
Specifically, the information we collect automatically may include but not limited to information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location), third party web pages accessed throughout your interaction with our Site and other technical information. We may also collect information about how your device has interacted with our Site, including the pages accessed, links clicked or content accessed.
Collecting this information enables us to better understand the visitors who come to our Site or interact with us, where they come from, and what content and functionality are of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Site to our visitors and users.
Some of this information may be collected using cookies, Google Analytics, and similar tracking technology.
This feature sends page view’s events (and potentially video play events) over to Google Analytics for consumption. Please refer to the appropriate Google Analytics documentation for the specific type of data it collects.
We will retain your Personal Data only for as long as it is reasonably necessary in the circumstances and in compliance with our legislative and regulatory requirements.
The appropriate retention period of your Personal Data is determined by these criteria:
As much as we do our best to protect your Personal Data, please be reminded that it is your responsibility to ensure, to the best of your knowledge, that the data you provide us with, are accurate, complete and up-to-date.
Kindly contact us via the email address provided above if you would like to:
This does not include any data we are obliged to keep for administrative, legal, or security purposes.
All our staff have an obligation to report actual or potential data protection compliance failures. Should there be any case of data breach, we will:
However, we do not have to notify any individuals of whom anonymised data is breached if the data controller has implemented pseudo-anonymisation techniques like encryption along with adequate technical and organisational protection measures to the personal data affected by the data breach.
Our response plan to the data breach includes: